Managed Platforms
We install it, we run it, and we are the ones who get paged.
What is a managed platform?
A managed platform is business software that a provider hosts, secures, updates and monitors on your behalf, so you use it without employing anyone to keep it alive. Smart Telecom runs communications, CRM, email, cloud storage and password management this way for more than twenty companies.
Business phone systems and contact centres on 3CX. CRM. Email that reaches the inbox instead of the spam folder, with SPF, DKIM, DMARC and MTA-STS configured properly. Cloud storage and password management. Monitoring, backups and updates are ours, not yours.
- Communications and contact centre, built on 3CX
- CRM, configured to your pipeline rather than a template
- Email deliverability done properly: SPF, DKIM, DMARC, MTA-STS
- Private cloud storage, password management, backups
- Monitoring and alerting we watch, with an incident record you can read
Certified where it counts
Anyone can say they do telephony. This one is checkable.
Start with the problem.
A short conversation is usually enough to tell whether this is something we should be doing for you.